Cancellation & Refund Policy

This policy explains how cancellations and refunds work for paid subscriptions of AI Business Manager (aibizos.in). Please read it before purchasing a plan.

1. Subscriptions

Paid plans (Pro and Business) are subscriptions billed in advance for the chosen period. Your plan gives you access to the features described for that plan for the paid period.

2. Cancellation

You can cancel your subscription at any time from Settings → Plan in your account. When you cancel, your plan stays active until the end of the current paid period, after which it will not renew and your account moves to the Free plan. We do not charge any cancellation fee.

3. Refunds

As this is a digital service with immediate access, subscription fees are generally non-refundable once the period has started. However, we want you to be happy — if you were charged in error, charged twice, or faced a genuine technical problem that stopped you from using the Service, contact us within 7 days of the charge and we will review your case and issue a refund where appropriate.

4. How refunds are processed

Approved refunds are made to the original payment method through our payment partner Razorpay. Once approved, refunds typically reach your account within 5–7 business days, depending on your bank.

5. Free plan

The Free plan is free of cost, so no charges or refunds apply to it.

6. How to request

To cancel or request a refund, email us at support@aibizos.in with your registered email and the payment details. We usually respond within 2 business days.